TrueConnect Survey

Employee feedback, made simple.

Create and manage surveys for your workforce to understand team sentiment, operational pain points, and improvement opportunities—without leaving TrueConnect.

Free add-on module that works alongside TrueConnect Hiring and uses the same login.
Survey Insights
Last 12 months
Response rate
62%
Trend by month
Avg satisfaction score
4.2
1–5 scale
Based on latest survey responses
Would recommend this job
78%
Yes / Neutral / No
Top issue categories
This month
Pay / Hours
Dispatch
Training
Equipment
Most mentioned topics in open feedback
What it does

Create surveys, invite employees, and analyze results.

TrueConnect Survey helps you understand what your team needs: teamwork issues, operational improvements, training gaps, retention drivers, and more—using lightweight surveys your team will actually complete.

Survey builder

Create surveys with multiple question types: single choice, multiple choice, text, scale (1–10), dropdowns, and 5-star ratings. Organize longer surveys with sections (each section becomes a separate page).

Sections & pages Required / optional Multiple question types

Anonymous or identified

Run surveys anonymously, or collect selected information (name, email, phone). Choose what you need based on the topic and how sensitive the feedback is.

Anonymous mode Custom identity fields Employee-friendly

Invite employees

Invite active employees from your TrueConnect roster. Filter by position or start date range, select everyone or a filtered subset, then send in one click with your custom invitation message.

Bulk selection Filters & sorting One-click send

Results & insights

Review results by question (charts for choice and scale questions) and by person (when surveys are not anonymous). Track response rates and trends over time.

Charts & totals By-person view Response tracking
How it works

Build, invite, and learn — in one simple flow.

TrueConnect Survey is designed for fast setup and high participation. Create a survey once, choose who should receive it, and review results in a way that makes patterns easy to spot.

1) Create a survey

Define a title, description, and invitation message. Choose whether the survey is anonymous or identified, and select which identity fields to request (name, email, phone) when it is not anonymous.

Anonymous or identified Custom invite text Required / optional

2) Add questions & sections

Use the question type that fits your goal: single choice, multiple choice, text, 1–10 scale, dropdown options, or 5‑star ratings. Organize longer surveys into sections — each section becomes its own page with a “Continue” step.

Multiple question types Sections = pages Faster completion

3) Invite employees

Send surveys to active employees from your TrueConnect roster. Filter by position or start-date range, select a subset (or everyone), and send in one click.

Filters & sorting Select all One-click send
Results

See trends by question — or drill down by person.

Results are split into two practical views: aggregated statistics by question, and a per‑person response view (when the survey is not anonymous). You can also filter responses by date range.

Statistics (by question)

For choice-based questions (single choice, multiple choice, dropdown, and 5‑star ratings), TrueConnect displays pie charts with totals. For 1–10 scale questions, you get a bar chart with response distribution.

Pie charts Bar charts Totals & response counts

Responses (by person)

Review the entire survey as completed by each employee and move through responses using “Next”. When the survey is identified, you can search by name and see the response date for each submission.

Next / previous Search (identified) Date filters
TrueConnect Survey is a free add-on module that works alongside TrueConnect Hiring and uses the same login information.

TrueConnect Survey is currently offered only with Jan Services.

At this moment, TrueConnect Hiring is not offered as a standalone, self-service platform. It is exclusively available as part of the managed hiring solution provided by Jan Services.

When you work with Jan Services, their team uses TrueConnect Hiring as the core platform to manage your entire driver and helper pipeline — from sourcing and AI interviews to onboarding and ready-to-work status.

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