Hire your whole team in days, not weeks.
TrueConnect automates hiring for Amazon DSPs and FedEx ISPs end to end — drivers, helpers, dispatchers and operations managers. Conversational applications, 24/7 AI interviews, and onboarding that runs itself.
Hiring drivers the old way is slow and expensive
Job boards and generic hiring tools were never built for DSP and ISP hiring. Here's the difference.
Wasted on job-board ads
Budget burns on clicks from people who were never qualified to drive.
Spent per hire
Manually screening, calling and chasing candidates eats hours you don't have.
Annual driver turnover
Without fast, consistent onboarding, drivers drop off before their first route.
| Doing it manually | Generic ATS | TrueConnect | |
|---|---|---|---|
| Built for Amazon DSP & FedEx ISP hiring | ✕ | ✕ | ✓ |
| 24/7 AI phone & online interviews | ✕ | ✕ | ✓ |
| Automatic candidate scoring & approval | Manual | Partial | ✓ |
| Driver onboarding (background, drug test, DOT card, contracts) | ✕ | ✕ | ✓ |
| Automated reminders so nothing stalls | ✕ | Partial | ✓ |
| Hired candidates flow straight into scheduling | ✕ | ✕ | ✓ |
From application to ready-to-work, on autopilot
Three steps. TrueConnect runs the busywork so your team focuses on driving routes.
Candidates apply in a chat
A conversational form screens applicants on their phone and filters out anyone who doesn't qualify — no long, scary forms.
AI interviews & scores them
An AI interviewer — by chat, browser voice or phone call — runs 24/7, adapts its questions to each answer, scores every candidate against the role, and can auto-approve the best fits.
Onboarding runs itself
Approved candidates move through your DSP or ISP onboarding with automatic reminders, then pass straight into scheduling.
What it actually looks like
From the candidate's first message to a fully tracked onboarding — everything in one place.
A job application that feels like a conversation
Instead of a long form, candidates answer a few simple questions in a friendly chat. The AI keeps it natural, screens out anyone unqualified, and only the right people reach you.
Higher completion, less drop-off, and clean structured answers every time.
Onboarding that runs itself
Once hired, TrueConnect walks each candidate through every step — background check, drug test, contracts, documents, ADP and orientation — sending reminders automatically so nothing stalls.
You always see exactly where each person is and what's pending, without chasing anyone.
AI interview summaries that decide for you
After each AI interview, you get an instant summary with a clear verdict and score — so approving or rejecting takes seconds, not a callback.
Consistent, unbiased scoring against the role you're hiring for.
A short intro video before the interview
Show every candidate a quick video about the role, the pay and what the job really involves — right in their portal, in English or Spanish, before they interview. They watch it in full, then confirm with a signature that they understand and want to continue.
Fewer surprises, fewer drop-offs after hiring — only genuinely interested people move forward.
AI that does the work, not just the buzzwords
Real automation across the whole hiring pipeline.
AI interviews — phone, web or chat
Candidates interview however suits them: a natural AI voice by phone or right in their browser, or a simple text chat. Runs 24/7 — no scheduling, no callbacks.
Conditional interview questions
Questions adapt to each answer — the interview digs deeper only where it matters, so you get real signal without a bloated script.
Pre-interview intro video
Show every candidate a short video before their interview — the role, pay and what to expect — so only genuinely interested people move forward.
Conversational applications
Chat-style forms lift completion and cut drop-off — and screen out anyone who doesn't qualify.
Resume parsing
Upload a resume and AI pulls out work history and experience — no retyping.
Auto-approve by score
Set thresholds and let qualified candidates move forward automatically — or hold for review.
AI interview summaries
Instant verdicts and scores so decisions take seconds, with consistent, unbiased scoring.
AI job posts & Indeed ads
Generate optimized job descriptions and Indeed ads in seconds, tuned for delivery roles.
Found on Google for Jobs
Your openings publish with the structured data and jobs sitemap Google needs, so they surface directly in Google's job search.
Instant knockout screening
Hard requirements — work authorization, license, availability — auto-disqualify unqualified applicants on the spot.
AI assistant & insights
Ask your data in plain English and get answers, charts and help — right inside your portal.
AI that talks to candidates for you — around the clock
Every candidate email and text gets a fast, on-brand answer. The AI handles the routine and escalates anything sensitive to a person.
AI email assistant
Candidates email your company address and the AI answers automatically — availability, pay, next steps — while it escalates anything about pay disputes, legal or complaints to a human. Nothing to set up on your side.
AI SMS follow-up
When someone stalls on a step, the AI texts them the next day to keep them moving — with a smart daily cadence, a sending cap, and instant opt-out and auto-reject handling.
Self-learning knowledge base
Email and SMS share one knowledge base that ships with hundreds of ready answers and keeps learning from your team's replies, so responses get sharper over time.
The things that actually move the needle
Capabilities delivery owners tell us they can't find in a generic hiring tool.
Multi-location, one account
Run every station from a single login. Each location keeps its own jobs, candidates, interviews and pipeline — cleanly separated, with team access you control per location.
Automatic email & SMS reminders
Interview reminders, document requests, drug test, ADP, orientation — TrueConnect nudges candidates by email and text so nothing stalls and no-shows drop.
Candidate assessments
Optional work-readiness and work-style assessments give you objective signal beyond the resume — and they're fully optional for candidates.
Re-onboarding & position changes
Offer an existing candidate a new position with a single accept-or-decline link, and re-run only the onboarding steps that changed.
Daily & monthly digests
A daily hiring summary and a "not seen in person" list per location, plus a monthly summary with an AI executive analysis of your hiring.
Interview reminders & auto-close
Candidates who don't finish their AI interview get automatic reminders, and stale interviews close on their own after 7 days.
Built around your exact onboarding
Different flows for Amazon DSPs and FedEx ISPs — each step in the right order, with reminders.
Amazon DSP
- Background & account setup (Cortex / Flex)
- Drug test
- Contracts & documents
- Internal corporate email created for each hire — a dedicated company address so it never conflicts with the candidate's Amazon accounts
- ADP & orientation → ready to work
FedEx ISP
- Background check (First Advantage)
- Drug test
- Contracts
- DOT medical card
- Documents, ADP & ride-along → ready to work
Hire, onboard and schedule — connected
TrueConnect Hiring and Scheduler connect so a hired driver flows straight into scheduling. And if you use OfferMile, you can optionally plug it in — it's a partner recruiting marketplace, integrated with TrueConnect.
OfferMile
Optional. If you use the OfferMile marketplace to source and pre-screen candidates, send approved ones into TrueConnect with one click.
Hire & onboard
Where it all happens — interview, approve and onboard, DSP or ISP, end to end.
Schedule
Hired drivers pass automatically into scheduling, ready for routes.
Connect the tools your hiring already runs on
TrueConnect Hiring plugs into the services you use to hire and onboard — so everything happens in one place. We're adding more integrations over time.
Live
Source candidates on OfferMile and move them into hiring without re-keying anything — and push your open roles out to OfferMile, all connected to TrueConnect Hiring.
- Candidates from OfferMile import automatically into TrueConnect Hiring
- They continue straight into onboarding — no re-entering data
- Send your job postings from TrueConnect to OfferMile
- Reach more candidates while keeping everything in one place
Live
Fully integrated for legally-binding e-signatures — every BoldSign feature is available, and it's all managed right from the TrueConnect platform.
- Send offer letters, contracts and onboarding documents for signature
- Candidates sign online from any device — no printing or scanning
- Track in real time who has signed and what's still pending
- Signed copies are saved automatically to the employee's profile
More integrations on the way
We're expanding across background checks, payroll and more. Need a specific tool connected to your hiring? Tell us what you use and we'll look at adding it.
See your whole pipeline — with built-in HR tools
Live analytics plus the HR tools a delivery operation actually needs.
Analytics & insights
- Live KPIs and a hiring funnel, by location
- Hiring speed — average days at each stage
- Time-to-hire trend over the last 12 months
- Breakdowns by step, interview mode and rejection reason
HR tools
- ADP file imports (daily / biweekly hours)
- Hour reports and daily projected hours
- Employee profiles with documents and notes
- Everything tied to each person's full history
Sensitive data, handled with care
Driver hiring means handling personal information — TrueConnect protects it by default.
Encrypted sensitive data
Personal and sensitive information is encrypted at rest and shown masked — revealed only when it's actually needed.
Secure documents
ID and sensitive document images are stored privately and served protected — never public.
Per-company isolation
Each company only ever sees its own candidates. Data is never shared between companies.
What clients typically see
Real improvements from DSP and ISP hiring pipelines.
Routes get staffed faster with automated interviews and onboarding.
AI follow-ups and clear next steps reduce confusion and drop-off.
Candidates interview 24/7, so more of them finish the process.
See exactly where every candidate is and what needs attention.
Owners who stopped chasing candidates
Real teams running DSP and ISP hiring on TrueConnect.
"We used to lose people during the application itself. With the conversational form and AI interviews, candidates actually finish — and I wake up to interviews already done. We're staffing routes a week faster."
"The onboarding tracker is the part I didn't know I needed. I can see who's stuck on contracts or documents, and reminders go out on their own. Way fewer no-shows on day one."
"Running a FedEx ISP, the background check, DOT medical card and documents all just flow now. When someone's hired they pass straight into scheduling. It saved us a part-time job."
One subscription. Every module included.
Hiring, Scheduler, Inventory, Fleet — and every new module we release — are all included in one TrueConnect subscription, one login, at no extra cost. Start with a 30-day free trial, no credit card required.
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Questions, answered
What's included in the subscription?
Do I need a credit card to start?
Does it work for both Amazon DSP and FedEx ISP?
Do candidates need to download an app?
What exactly is an AI interview?
Is candidate data secure?
I'm a staffing agency — can I manage several companies?
Can I cancel anytime?
Questions? Talk to us
Tell us about your DSP or ISP operation and we'll help you get set up.
Or write to support@trueconnect.ai
Ready to hire faster?
Set up your company, post your first job and run real AI interviews today. See why DSPs and ISPs are switching to TrueConnect.
30-day free trial · no credit card required