TrueConnect Scheduler

Plan routes, assign drivers, and avoid last-minute coverage surprises.

TrueConnect Scheduler is designed for Amazon DSPs and FedEx ISPs to plan routes, assign drivers and helpers, and manage daily operations with fewer headaches. See gaps in advance, react to call-outs, and keep your station fully covered.

TrueConnect Scheduler will be offered as a free tool. Account creation is coming soon. In the meantime, you can already use TrueConnect Hiring together with our team at Jan Services.
Today · Station example
Coverage overview at a glance
34
Routes planned
Total routes for today
32
Drivers assigned
Drivers and helpers already scheduled
2
Gaps
Routes missing full coverage
3
Call-outs
Call-outs handled with reassignments
  • Route 12 · High volume Driver assigned · Helper pending
  • Route 21 · Overflow Shift extended · No overtime breach
  • Route 07 · Call-out Replaced from standby list
How it works

A simple daily flow to plan and adjust your operation.

TrueConnect Scheduler gives you a clear view of routes, people, and coverage so you can plan ahead and react quickly when something changes.

Plan routes and needs

Start by defining the routes you need to cover each day, including volume, start time, and the type of vehicle and crew required.

You can see how many drivers and helpers you need per day or per shift, so you have a realistic view before assigning anyone.

Assign drivers and helpers

Assign drivers and helpers to each route while keeping an eye on days worked, hours, and roles. Avoid overtime and over-scheduling with limits you control.

  • See who is available and who is already assigned.
  • Respect maximum hours and days per week.
  • Keep dispatchers, drivers and helpers on the same page.

React to call-outs and changes

When someone calls out or something changes in your operation, you can quickly see where the gaps are and which options you have to cover them.

Move people between routes, pull from standby lists, and keep everyone updated without losing track of who is doing what.

Operations

Built specifically for Amazon DSPs and FedEx ISPs.

The daily reality of a delivery operation is different from a typical office schedule. TrueConnect Scheduler is designed to adapt to DSP and ISP logic, not the other way around.

For Amazon DSPs

Plan routes and assign your drivers and helpers in a way that matches the way you actually run your station, including peak days and overflow.

  • Visual view of all routes and who is assigned.
  • Take into account Flex and station requirements.
  • See potential gaps before the day starts.
  • Reduce last-minute scrambling for coverage.

For FedEx ISPs

Manage drivers, helpers and dispatchers across different routes and service areas, with clear visibility on who is working where and when.

  • Assign drivers and helpers with role-specific rules.
  • Track days worked to avoid over-scheduling.
  • Handle call-outs with clearer backup options.
  • Keep management and dispatch aligned on coverage.
Reporting & forecasting

Understand your staffing needs before you feel the pain.

With TrueConnect Scheduler, you are not just dragging and dropping names on a calendar. You are building a clearer picture of how many people you need, when you need them, and where you might be at risk.

Workload and coverage

See how many routes you run by day of week, how many people you use, and where you are consistently short or relying on overtime.

  • Routes per day and per station.
  • Hours and days worked by role.
  • Patterns in call-outs and coverage issues.

Hiring signals

When you use TrueConnect Scheduler together with TrueConnect Hiring, the system can help you see when you should start hiring before it is too late.

  • Forecasts based on historical coverage and growth.
  • Signals that you are running too thin on key days.
  • Better decisions on when to ramp up hiring.
Coming soon

TrueConnect Scheduler will be free to use.

We are finalizing the self-service version of TrueConnect Scheduler so any Amazon DSP or FedEx ISP can create an account, set up their operation, and start planning daily coverage at no cost.

When it launches, you will be able to sign up, configure your routes, drivers, helpers and dispatchers, and start using the tool right away, without setup fees or monthly charges.

For now, if you want to learn more or be notified when the platform is live, feel free to reach us at contact@trueconnect.ai.

For FedEx ISPs

Need a smarter way to share drivers?

XtraDrivers is our platform built specifically for FedEx ISPs to share drivers between companies. When you have extra capacity, you can offer your drivers to other ISPs — and when you are short, you can quickly find available drivers from trusted partners.


The system lets you publish your available drivers, see who is available in your area, check daily rates and request coverage for specific days or routes, without having to start the hiring process from zero every time.