Plan routes and staff every shift without the daily scramble.
TrueConnect Scheduler helps Amazon DSPs and FedEx ISPs plan routes, assign drivers, helpers and dispatchers, and handle call-outs — so you see coverage gaps in advance and keep your station fully staffed.
A simple daily flow to plan and adjust
A clear view of routes, people and coverage — so you plan ahead and react fast.
Plan routes & needs
Define the routes you need each day — volume, start time, vehicle and crew — and see how many drivers, helpers and dispatchers that takes.
Assign drivers, helpers & dispatchers
Assign people to each route and shift while respecting max hours and days. See who's available and who's already booked.
React to call-outs
When someone calls out, spot the gap instantly, pull from standby, and keep everyone updated.
Built specifically for Amazon DSPs and FedEx ISPs
Delivery operations don't run like a typical office schedule. Scheduler adapts to DSP and ISP logic, not the other way around.
For Amazon DSPs
- Visual view of all routes and who's assigned
- Account for Flex and station requirements
- See potential gaps before the day starts
- Less last-minute scrambling for coverage
For FedEx ISPs
- Assign drivers, helpers and dispatchers with role-specific rules
- Track days worked to avoid over-scheduling
- Handle call-outs with clearer backup options
- Keep management and dispatch aligned on coverage
Understand your staffing needs before you feel the pain
Build a clearer picture of how many people you need, when, and where you're at risk.
Workload & coverage
- Routes per day and per station
- Hours and days worked by role
- Patterns in call-outs and coverage issues
Hiring signals
Used together with TrueConnect Hiring, Scheduler helps you see when to start hiring before it's too late.
- Forecasts based on historical coverage and growth
- Signals when you're running thin on key days
- Better decisions on when to ramp up hiring
Send the week ahead to every employee
Once the weekly schedule is set, send it to each driver, helper and dispatcher by email — in advance, so everyone knows their shifts before the week starts.
Everyone knows their week — before it starts
With one click, TrueConnect Scheduler emails each employee their personal weekly schedule: routes, shifts, start times and days off.
Fewer "what's my schedule?" messages, fewer no-shows, and a team that shows up ready.
The same schedule, right in the employee's portal
When you send out the weekly schedule emails, each employee can also see that exact schedule in their personal portal — the same portal they already use when your station runs TrueConnect Hiring.
Their schedule, always in one place
The moment the weekly schedule emails go out, each driver, helper and dispatcher can open their portal and see their own routes, shifts, start times and days off — no need to dig through their inbox to find the email again.
The employee portal is part of TrueConnect Hiring, so this feature is available only for companies that also use the Hiring module. Using Scheduler on its own? Your team still gets every schedule by email.
Connected with XtraDrivers
XtraDrivers is a partner marketplace that lets FedEx ISPs share drivers between companies. If you have an XtraDrivers account, TrueConnect Scheduler connects with it — offer your extra capacity, or quickly find available drivers from trusted partners when you're short, right from your scheduling flow.
Questions? Talk to us
Tell us about your DSP or ISP operation and we'll help you get set up.
Or write to support@trueconnect.ai
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